Description
“BMSDesk – Helpdesk Ticket System – With .NETCORE 3.1 Web API and Angular 11” is help desk software that collects all your customer support requests from various channels and manages them from one place.
New Features
- Upgraded angular 9 to angular 11 and .netcore 2.1 to .netcore 3.1.
- RTL support for arabic language.
- Live ticket chat in ticket detail page.
- Remembered grid column visibility.
- Separate admin and agent user page.
- Separate all language resource files.
- UI updates.
- fixed some bugs
Features
- Fully Dynamic Customized Ticket System
- Angular 11 Support
- Integrated with ASP.NET MVC
- ASP.NETCORE 3.1 Web API used for data fetching
- Fully mobile friendly responsive bootstrap 4 design
- Dynamic Outgoing Email Configuration
- Roles Base Module Permission
- 17 Multi Languages Support
- Multi Admin/Agent
- Dynamic Chart Summary
- Email Notification
- Announcement for Agents and Clients
- Powerfull Admin And Client Portals
- Export Tickets
- Dynamic Custom Grids with Column Filters
- Easy To Generate Tickets
- Export Tickets
- Highlight new tickets on ticket listing page
- Technician auto assign rules
- and many more…
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