Description

LenzDunning turns Perfex CRM into a complete Dunning, Accounts Receivable & Collections Management system. Automate invoice follow-up, manage collection cases, handle payment promises and disputes, generate warning documents, analyze A/R aging and track recovery — all inside Perfex CRM.

Automated workflows: pre-due, due-date and overdue reminders.
Collections Workspace: see exactly what needs staff attention.
Customer self-service: Promise-to-Pay and Invoice Dispute forms.
Professional documents: warning PDFs and customer statements.
A/R visibility: aging, balances, collection context and recovery reporting.
Safe history: immutable workflow revisions and detailed delivery records.
How It Works
Choose a workflow — use a preset or create your own.
Configure stages — reminders, warnings, communication, documents, deadlines and optional fees.
Let LenzDunning process eligible invoices according to your published workflow.
Handle exceptions such as promises, disputes, failed deliveries and staff follow-ups.
Monitor results through Collections, A/R Aging, statements and recovery reporting.